Order Tracking

Order Tracking

Want to know where your order is? We’ve got you covered. Once your order has been dispatched, you’ll receive a shipping confirmation email containing your tracking number and a link to track your package in real time.

How to Track Your Order

  1. Check your email — Look for a shipping confirmation email from BestHomeShop (check your spam/junk folder if you can’t find it)
  2. Click the tracking link — The email contains a direct link to track your package with our shipping carrier
  3. Enter your tracking number — You can also enter your tracking number directly on the carrier’s website

Estimated Delivery Times

  • Domestic (US): 5–7 business days (standard) / 2–3 business days (express)
  • International: 7–21 business days depending on destination

Please note that delivery times are estimates and may be affected by customs processing, public holidays, or carrier delays.

Order Not Arrived?

If your estimated delivery date has passed and your order hasn’t arrived, please:

  • Check the tracking link in your shipping confirmation email
  • Check with neighbors or your building’s reception in case it was left with them
  • Contact your local post office or carrier with your tracking number

If you’re still unable to locate your order, please contact us and we’ll investigate immediately.